Coles set to optimise operations with new ERP system

Coles Group has announced that it has selected SAP to help transform its digital operations across procurement, human resources (HR) and its business processes.

Coles is implementing intelligent enterprise resource planning (ERP) with SAP S/4HANA, along with SAP Ariba and SAP SuccessFactors, to gain new insights, streamline and automate its HR and procurement processes and make life increasingly easy for its customers and team members.

Employing more than 115,000 team members across Australia and working in partnership with over 7,000 suppliers – including thousands of Australian farmers – Coles Group has a broad operating environment. Its digital transformation will focus on increasing consistency of its processes, removing duplication and supporting delivery of more efficient services for its people, suppliers, partners and customers.

“Making life easier for our customers and team members is a key focus for Coles. This partnership with SAP will allow us to innovate more with both groups to ensure we are as efficient as possible across our retail environment,” Roger Sniezek, Coles’ Chief Information and Digital Officer said.

“Investing in its people, processes and supply chain, Coles is putting a focus on simplifying the experience for its people and customers. The retail industry is focused on continuous innovation and anticipating customer needs. To be successful in this era of change and build for a digital future, it is critical to get your digital business framework right. I look forward to seeing this long-term and strategic partnership with Coles grow as it innovates the experience for its people, suppliers, partners and customers,” Damien Bueno, President and Managing Director, SAP Australia and New Zealand said.

With SAP S/4HANA, Coles will simplify and streamline its business processes and have access to insights across the organisation that will accelerate opportunities and enable the organisation to work more productively.

Removing common obstacles associated with legacy business process systems, such as latency, complex landscapes and manually-driven processes, SAP S/4HANA is an intelligent ERP system that delivers a simple user experience with flexibility, speed and insight.