Fastway Couriers has won the International Franchisor of the Year Award for the second time in three years, in recognition of its Blu Couriers and Parcel Connect innovations.
Parcel Connect taps into the business hours of local stores and petrol stations to provide a close and convenient drop off and collection point for both customers and Fastway’s franchisees, while the Blu Couriers platform supports Fastway’s franchisees by providing with an on-demand, trained workforce to meet forecast and unexpected spikes in deliveries.
“With three in every four Australians shopping online, and given our business’ rapid transition from B2B to B2C, Fastway Couriers is continually looking for ways to best meet the needs of our franchisees and their customers,” said Peter Lipinski, CEO, Fastway Couriers Australia.
“We’ve transformed our thinking here at Fastway as we continue to evolve in order to help our regional franchisees and 1,000 courier franchisees capture more of the e-commerce market and better manage the growing volume of deliveries while also growing their business.”
The company also attributed its success in part to international courier company Aramex, which purchased Fastway Couriers in January 2016, providing the business and its franchisees with access to research, resources and expertise.
“It’s an extremely exciting time to be involved in delivery logistics with technology advances rewriting the rules and that’s a huge opportunity for us and for our franchisees,” said Peter. “That appetite for online shopping is great news for our franchisees with the volume of parcels growing at an extraordinary rate and, in line with the new way of shopping, we will continue to reinvent the way we do business.”