FedEx launches new service for businesses in Australia and Asia Pacific

FedEx Express has launched QR (Quick Response) Pay, a QR-code based mobile payment, in Australia, Hong Kong, Malaysia, Philippines, Singapore, and Thailand.

The company claims that this faster and easier payment method enhances the customer experience and facilitates an efficient shipping process, which is key in helping SMEs keep up with today’s fast-moving business world.

“FedEx is constantly looking for ways to innovate, pioneer new solutions and offerings to address customers‘ evolving needs in the region. The introduction of QR Pay is an example of how FedEx is using technology to provide greater flexibility and convenience for our customers, and ultimately a better experience when it comes to managing their logistics needs, Karen Reddington, president, Asia Pacific, FedEx Express said.

“Australians are embracing the convenience of mobile payments. By providing the ability for customers to use smartphones to quickly and easily process payments, FedExgives Australian SMEs more time to focus on growing their business,” Peter Langley, vice president, Operations, FedExExpress Australasia said.

Supplementing existing online payment methods (such as through FedEx Billing Online), QR Pay is a secure and convenient mobile payment option using a QR code, which is embedded with a unique payment link. QR Pay simplifies the payment process by eliminating the need to have shopping carts, booking engines or checkouts. With QR Pay, customers can make payments with credit cards as well as e-wallets such as AliPay and WeChat Pay (where available) to cater to different customer needs. Customers can simply scan the QR code provided by FedEx couriers or printed on their invoices with their smartphones, which will then automatically direct them to the payment page.

QR Pay will soon be expanded to other markets in Asia Pacific.