Logistics & Materials Handling https://logisticsmagazine.com.au Sat, 24 Jun 2017 23:00:10 +0000 en-AU hourly 1 https://wordpress.org/?v=4.5.1 How will transport succeed in a ‘higher expectation’ future? https://logisticsmagazine.com.au/how-will-transport-succeed-in-a-higher-expectation-future-2/ https://logisticsmagazine.com.au/how-will-transport-succeed-in-a-higher-expectation-future-2/#respond Sat, 24 Jun 2017 23:00:10 +0000 https://logisticsmagazine.com.au/?p=31518 Continue reading How will transport succeed in a ‘higher expectation’ future? ]]> What will transport look like in the future? Will people and governments ever accept driverless B-doubles careering through city streets? Will we see flying delivery vans? Near-instant drone deliveries, or delivery by particle beam, Star Trek- style?

Change won’t be smooth. Driverless trucks might be available, but the regulators will be well behind. All of these innovations raise serious questions about safety and security, which will become political as the regulators and the public weigh up the pros and cons.

Rather than focus too heavily on what might be coming, we need to step back and consider the principles which will drive future developments.

The big picture tells us transport is often a source of great angst in the supply chain, as it’s one of business’s greatest costs. It also tells us that both B2B and B2C customers are becoming more savvy, and expecting more.

Our ability to succeed in this ‘higher expectation’ future will come down to applying timeless principles of successful delivery transport: the ability to offer personalised service, efficiently.

We need to continually ask: are we able to meet or even surpass the consumer’s expectations? Already, supply chain innovation from global behemoths such as Amazon is having a knock-on effect across many industries. We all need to put ourselves in the mindset of the ‘want-it-now’ shopper.

Consumers see innovations like next-day or half-day delivery, or parcel delivery tracking, and it becomes a standard expectation. Can same-day delivery become same-hour delivery? If consumers come to expect it, we will need to figure it out.

A key principle is that the wrong transport option fundamentally affects a product’s cost viability to market and the customer experience, both of which determine future sales. This applies to driverless vehicles, drones or standard delivery methods. If driverless trucks require a babysitter driver for safety reasons there may be some efficiency gains regarding fewer accidents and better fuel efficiency, but will there be big savings? How do we measure the performance? No matter what the method, you need a mentality to continually question and analyse to get results.

Unfortunately, many organisations fall over at the first step – not fully understanding their transport costs since many variables need to be accounted for. While technological tools are available, the knowledge to use these tools to their potential is often missing. Without this crucial starting point, it’s difficult to keep tabs on how your transport costs can be reined in and performance improved.

Greater efficiency and responsiveness is key, which means greater flexibility across the supply chain is needed. Technology plays a key role – in transport we are seeing supply chains across the board benefit from telematics and RFID technology to track deliveries. QR codes are good for inventory and protecting against lost or misplaced goods and play a big role in customer service by automatically updating customers on a parcel’s delivery status. It’s now a standard expectation among both B2B and B2C customers.

We can expect more data-driven decision-making in a quest to become more efficient. New technologies such as blockchain, a distributed ledger system, may introduce greater transparency and security for contracts.

You don’t necessarily need to be first to the market and take undue risks, but you do need a finger on the pulse to understand the changes and be open to new ways of doing things.

We can expect refinements in areas aside from technology, including more specialists in the market, more collaboration with clients, 3PL providers being more integrated and accountable, and collaboration between specialist suppliers across the supply chain.

This may include insourcing specialist teams which include back-up personnel for when you have absentees or when you need to increase resources quickly, working untraditional hours to increase delivery efficiencies, re-evaluating whether outsourcing the warehousing, transport and other supply functions is better than doing it in-house. While insourcing is nothing new, it remains underutilised by many.

With mounting pressure to be faster and more traceable, and the competitive pressure of global markets encroaching on traditional local areas, companies will increasingly avoid running an entire end-to-end service themselves. Partnering with the correct suppliers who specialise in areas of the supply chain will be just as critical to a client’s success in the future as it is now. The delivery method – whether it be a plane, drone, train, truck, driverless car or pushbike – is still inefficient unless the cornerstones such as correct processes, systems, management and KPIs are in place.

The good news is that many of the solutions which make you more efficient are becoming more accessible. Insourcing a dedicated transport team makes you more responsive, and gives you more flexibility with costs, while telematics technology is now available to everyone via smartphone, whereas previously it was only accessible to the larger freight companies.

A healthy supply chain benefits business like a healthy cardiovascular system benefits an individual. It’s inseparable from business success. Whether the crucial transport delivery happens via flying van or particle beam will be fascinating to see.

Walter Scremin, General Manager, Ontime Group.
Walter Scremin, General Manager, Ontime Group.

Walter Scremin is General Manager of national delivery transport company Ontime Group, which provides tailored, agile delivery transport solutions to a range of clients including SMEs and large listed companies.

Walter is passionate about measuring performance and leveraging technology and has overseen several technology projects including Ontime’s unique Fleet X-Ray analysis software, a telematics tracking system and smartphone app designed to track vehicles and deliveries.

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Leadership change at ANC https://logisticsmagazine.com.au/leadership-change-at-anc/ https://logisticsmagazine.com.au/leadership-change-at-anc/#respond Fri, 23 Jun 2017 05:43:57 +0000 https://logisticsmagazine.com.au/?p=31722 Continue reading Leadership change at ANC ]]> Fleet home delivery company ANC has announced two new senior management appointments – Stephen Sloane has recently taken up the position of NSW State Manager, Operations, while internally, Brett Randall has been appointed National Manager, Innovation and Improvement.

ANC provides last-mile delivery for Australian and international brands such as Bunnings Warehouse, IKEA, Fantastic Furniture, Telstra, Australian Cement and Fuji Xerox.

Stephen Sloane joins ANC following a 19-year tenure at Startrack, most recently as National Fleet & Facility Manager, having started as a contracted driver.

“I’m impressed by ANC’s growth over the past two years, and its plans for the future, so am excited by the opportunities this role will afford everyone,” said Sloane.

He will oversee the state-wide delivery of dedicated fleet management, client and customer services and report to the National Manager Operations, Roger Cengarle.

Brett Randall has been with ANC for over 30 years, starting out in the business as a contracted driver, progressing through sales and operational ranks to his current role overseeing strategy through innovation and improvement programs nationally.

Randall is a member of the National Executive Team and reports directly to CEO Don Mills and MD James Taylor.

“This new role in innovation and improvement is testament to ANC’s focus on future leadership for the sector, ensuring that we’re providing the best efficiencies and service possible for our clients and their customers,” he said.

“I’ve seen this organisation grow from 20 vehicles dealing with small packages to a $69 million national business and I am excited to be part of the next strategic phase in a dynamic industry.”

Taylor commented on the new appointments, “We have recently redesigned our senior leadership structure to reflect our national approach, and welcome these two new roles which are part of a larger strategy. People are our biggest asset and we know that these new internal and external appointments are going to give us the edge in the delivery sector, which is changing at an extraordinary pace.”

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Women In Industry 2017 award winners announced https://logisticsmagazine.com.au/women-in-industry-2017-award-winners-announced/ https://logisticsmagazine.com.au/women-in-industry-2017-award-winners-announced/#respond Fri, 23 Jun 2017 04:28:29 +0000 https://logisticsmagazine.com.au/?p=31718 Continue reading Women In Industry 2017 award winners announced ]]> Around 250 guests celebrated the achievements of the Women in Industry Award nominees, finalists and winners at a gala presentation dinner in Melbourne on Thursday, 22 June.

The fourth annual awards night, hosted by The Project’s Gorgi Coghlan, recognised the achievements of women working within the logistics, commercial road transport, mining, engineering and manufacturing industries, and aims to raise the profile of women within industry, as well as promote and encourage excellence.

The winners in ten categories were decided by judges Cathy Foley, Deputy and Science Director of CSIRO Manufacturing; Noelene Watson, former Chair, Australian Trucking Association; Christine Gibbs Stewart, CEO, Austmine; Megan Edwards, Head of Membership Services, Austmine; and Irene Godeau, Director – Communications and Marketing, Advanced Manufacturing Growth Centre.

In the Rising Star of the Year category, sponsored by Atlas Copco, the judges awarded the honour to Michaela Craft, Region South Pacific – Energy Coordinator, BOC Limited.

Social Leader of the Year, sponsored by COG Advertising, was awarded to Beverly Williams, Industry Pathways and Placement Coordinator – Automotive Centre of Excellence, Bendigo Kangan Institute.

Business Development Manager of the Year, sponsored by ABB, went to Shelley Hyslop, Major Account Manager, ATOM.

Safety Advocacy Award, sponsored by BOC Limited, was awarded to Catherine King, Country Health, Safety and Environment Manager, ABB Australia.

The Excellence in Manufacturing award, sponsored by Manark Printing, went to Lisa Lamb, Manufacturing Director – Products of National Significance, Seqirus.

In the Excellence in Mining category, sponsored by MMD, the award went to Gina Rinehart, Executive Chairman, Hancock Prospecting.

Winner of the Excellence in Engineering category, sponsored by Cummins, was Philippa Craft, Product Manager – Bulk Carbon Dioxide, Hydrogen, Helium, BOC Limited.

Excellence in Road Transport, sponsored by NatRoad, went to Pam McMillan, Chair, Transport Women Australia.

Both the Industry Advocacy and the Mentor of the Year awards, sponsored by MEGATRANS2018 and CSR Lightweight Systems, respectively, went to Penelope Twemlow, CEO, Energy Skills Queensland.

“We would like to congratulate all attendees and finalists for joining us at this year’s Women in Industry Awards,” said event organiser, Lauren Winterbottom. “It was amazing to celebrate and promote the achievements of so many women in industry, and we hope to see you all next year.”

The fourth edition of the awards was complemented by the inaugural Women In Industry Conference, which took place at Melbourne Convention and Exhibition Centre earlier that day.

According to Bianca Dohnt, Editor, Trailer Magazine, who hosted the day’s proceedings, the conference was a tremendous success.

“We heard the fascinating stories, advice and statistics from an intriguing group of women across the road transport, mining, engineering, logistics, manufacturing, aerospace, food and beverage production and infrastructure industries,” she explained to guests at the Awards night.

“Though our sectors are all very different, we came together because we share a common interest in advocating for our industries, the opportunities they provide for ambitious women, and how those women can make the industries better in return.

“At the Conference today, we created some real action plans to encourage more women to pursue greater success, and spread the word of our industries’ potential to the countless women out there who may not know of the opportunities that are waiting for them.

“I am proud to be an ambassador for events like Women In Industry, and be a part of an alliance of women, and men, who appreciate and champion the talents that women can provide, and the difference we make in any chosen industry.”

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VTA relocates to Webb Dock https://logisticsmagazine.com.au/vta-relocates-to-webb-dock/ https://logisticsmagazine.com.au/vta-relocates-to-webb-dock/#respond Thu, 22 Jun 2017 22:38:03 +0000 https://logisticsmagazine.com.au/?p=31715 Continue reading VTA relocates to Webb Dock ]]> The Victorian Transport Association (VTA) has announced it is moving from its premises in Fishermans Bend in Port Melbourne to a modern new office space two kilometres away, at Webb Dock.

From Monday, 26 June, the VTA and the Victorian Waste Management Association will be located at Mirrat House, Webb Dock.

“After almost 20 years at Fishermans Bend, the opportunity arose to relocate to new premises with modern features and amenity that is much better-suited to our staff and membership,” said Peter Anderson, CEO, VTA.

“The new office features training rooms and facilities that are better equipped for the types of programs we are offering, and cater to various sizes and configurations in line with the growing number of participants we are experiencing.

“We can also better support members that may require use of some of our facilities, with plans to make offices, meeting and training rooms available to members by arrangement.”

“We look forward to welcoming members and other visitors to our new home next week,” Anderson added.

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Northline opens SA’s first intermodal cargo hub https://logisticsmagazine.com.au/northline-opens-sas-first-intermodal-cargo-hub/ https://logisticsmagazine.com.au/northline-opens-sas-first-intermodal-cargo-hub/#respond Thu, 22 Jun 2017 01:57:27 +0000 https://logisticsmagazine.com.au/?p=31711 Continue reading Northline opens SA’s first intermodal cargo hub ]]> Transport and logistics provider Northline has opened a new purpose-built $23 million, 10,440m2 facility in Adelaide, with a direct access cargo link to rail operator Pacific National.

The facility is strategically positioned alongside the Kilburn railhead, in close proximity to Adelaide’s north-south road corridor, which is currently being upgraded with a $2.5 billion Federal and State government investment

The new Adelaide depot facilitates B-double movements, and will be a customs-compliant Quarantined Approved Premises (QAP).

Northline’s investment in Adelaide is the final stage of a three-year, $98 million investment in new transport and logistics facilities in four states and territories.

The company has also opened new depots in Darwin, Brisbane, Townsville and Sydney as well as moving into a dedicated depot in Mackay.

Craige Whitton, CEO, Northline, said the new state-of-the-art Adelaide transport and logistics facility is an investment in the efficiency and effectiveness of our customer’s supply chain.

“Northline recognises the need for a multi-modal solution to meet customer’s needs which has led us to bringing road and rail closer together as well as ensuring easy access to Australia’s major seaports for import/export.

“With investments made over the last three years, Northline now has one of the most modern networks of transport and logistics depots across mainland Australia.”

Pacific National, a partner of Northline, welcomed the company’s investment, recognising the need for greater collaboration between road and rail transport providers.

“Northline’s facility represents the first intermodal cargo link operation in South Australia, said Andrew Adam, General Manager of Pacific National Intermodal.

“The benefits of the direct movement of rail containers between the rail terminal and Northline’s facility is already being shown with a reduction of trucks on the road and an overall improvement in supply chain efficiency.”

Northline is also seeing increasing demand for warehousing space within its facilities, and the new Adelaide facility boasts 3500m2 of warehousing space with modern high-bay racking, along with a 440m2 wash bay and container servicing area. The facility is also located on a 30,000m2 hard stand.

The facility is the third such development facilitated for Northline by the Gibb Group.

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