Schneider Electric has announced the successful completion of the digital transformation to its flagship, Pacific Smart Distribution Centre (DC) in Ingleburn, New South Wales.
The Smart DC comprises of Schneider Electric’s EcoStruxure technology, driving end-to-end efficiency for the industrial environment, and housing an industry leading Control Tower.
Schneider’s Smart DC is one of the largest in the Pacific, spreading more than 17,500 square meters, and operating 24 hours a day, five days a week. It dispatches more than 5000 lines over 70 routes (air and road) daily, servicing more than 3500 customers in Australia and New Zealand.
“The innovative approach brings together in a single site logistics, customer care, and personnel representing all our international and domestic transport carriers. This way information from global tracking dashboards can be openly and easily shared and discussed to quickly resolve queries and issues,” said Gareth O’Reilly, zone president of Schneider Electric.
“The Control Tower approach has demonstrated a strong return on investment with a 65 per cent reduction in time taken to resolve complaints.”
“We support our clients through the digitisation journey with our EcoStruxure IoT-enabled system architecture and platform. The Ingleburn Distribution Centre is an important player in our global network of Smart sites that showcases the EcoStruxure offerings to customers,” Gareth said.