‘Compliance’ – What Rules Apply And Where Service Needs To Go Beyond

This whitepaper explains the concept of Engineered Service. Engineered Service comprises consultative elements such as a truly customized service plan that satisfies the intent of both OEM requirement and the Australian Standards without relying on “cookie-cutter” templates that artificially inflate the cost of service of customers’ equipment.

Engineered Service is specifically tailored for customers’ specific equipment, its specific use, its specific environment, and it will improve the safety, productivity and durability of the equipment maintained.

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